Shipping policy
At Wellnesfy™, we believe your shopping experience should be convenient, reliable, and stress-free.
We work to ensure every order is prepared with care and delivered safely to your doorstep.
Order Processing
All orders are normally processed and prepared for shipment within 1–7 business days after order confirmation.
During this period, your order is prepared, checked, packaged, and handed over to our shipping partners.
Business days exclude weekends and public holidays.
Please note that processing time is separate from shipping time.
Free Worldwide Shipping
We are pleased to offer FREE Worldwide Shipping.
Estimated delivery time after dispatch:
7–21 business days
Actual delivery times may vary depending on your destination, shipping carrier, customs procedures, and local delivery conditions.
Delivery estimates are not guaranteed arrival dates.
Order Tracking
Once your order has been shipped, you will receive a confirmation email.
Where tracking is available, your shipping confirmation will include the tracking information needed to follow your package.
Tracking updates may take some time to appear after dispatch.
Shipping Delays
Although we do our best to deliver orders promptly, occasional delays may occur due to:
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Customs inspections
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Weather conditions
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Carrier disruptions
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Public holidays
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High seasonal demand
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Circumstances beyond our reasonable control
If your order experiences a significant delay, please contact our support team.
Customs and Import Duties
Depending on your country, international shipments may be subject to customs duties, taxes, or import fees.
Unless otherwise specified at checkout or required by law, these additional charges are the customer's responsibility.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If you notice an error in your address, please contact us immediately.
We will attempt to correct the address before dispatch, but changes cannot always be guaranteed once an order has shipped.
Lost or Missing Packages
If your tracking information indicates a delivery problem or your package appears lost, please contact us.
Our team will help investigate the issue with the shipping provider and arrange an appropriate resolution.
Contact Information
For shipping questions or order assistance:
Wellnesfy™
Email: tyeshaseiler87328@outlook.com
Thank you for choosing Wellnesfy™. We appreciate your trust and look forward to delivering your order!