Privacy policy
Last updated: October 18, 2026
At Wellnesfy™, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact customer support.
Information We Collect
Depending on how you interact with our store, we may collect:
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Full name and contact details
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Email address and telephone number
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Billing and shipping addresses
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Order information and purchase history
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Payment and transaction details
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IP address and device information
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Browser information and website activity
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Customer support communications
Payment information is processed by authorized payment service providers.
How We Use Your Information
We may use personal information to:
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Process and fulfill purchases
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Arrange shipping and delivery
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Provide order confirmations and tracking updates
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Respond to customer inquiries
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Process returns and refunds
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Improve our website and shopping experience
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Detect and prevent fraud
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Maintain the security of our services
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Send marketing communications where permitted
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Meet applicable legal obligations
Where required by law, we rely on appropriate legal grounds for processing, including contractual necessity, legal obligations, legitimate interests, and consent.
Sharing Personal Information
We may disclose relevant personal information to service providers involved in operating our online store, including:
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Shopify and its commerce infrastructure
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Payment processing services
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Shipping and delivery providers
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Customer support providers
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Website analytics services
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Advertising and marketing partners, where applicable
Information may also be disclosed where required by law or with your authorization.
Shopify
Our online store is powered by Shopify.
Shopify may process personal information to provide commerce services and support the operation of our store.
For additional information, please review the Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Maintain essential website functionality
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Remember shopping cart contents
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Improve website performance
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Analyze visitor activity
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Personalize website experiences
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Support advertising, where applicable
You may be able to manage certain cookies through your browser or available website privacy controls.
Where consent is required by applicable law, non-essential technologies should only be used in accordance with those requirements.
Data Security
We use reasonable measures designed to protect personal information from unauthorized access, misuse, disclosure, and alteration.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill contractual obligations, maintain records, resolve disputes, and comply with legal requirements.
Your Privacy Rights
Depending on your place of residence, you may have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of eligible information
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Request a copy of certain personal data
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Object to or restrict certain processing activities
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Withdraw consent where applicable
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Opt out of certain advertising-related processing or data sharing, where required by law
Privacy requests may be subject to identity verification and applicable legal exceptions.
To exercise your rights, please contact our support team.
Children's Privacy
Our website is not intended to knowingly collect personal information from children below the age permitted by applicable law.
If you believe a child has provided personal information inappropriately, please contact us.
International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
Where required by law, appropriate safeguards will be used to protect personal information transferred internationally.
Third-Party Services
Our website may contain links to websites or services operated by third parties.
We are not responsible for their independent privacy practices.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, technology, or legal requirements.
Updated versions will be published on our website with a revised date.
Contact Us
For privacy questions or personal information requests:
Wellnesfy™